AdventHealth transformed and harmonized benefits and compensation across nine states and more than 100,000 team members as part of a multi-year Team Member Experience Transformation.

In this case-study session, attendees will follow the story arc of the transformation—why change was needed, what changed, and how the organization activated the strategy. The session highlights cross-collaboration among HR, Finance, and leadership across divisions and regions.

Participants will gain insights into AdventHealth’s approach, including a reusable, persona-based activation model for executives, leaders, and HR, a time-phased roadmap, and a “white-glove + broad communication” strategy that enabled confident one-on-one pay and benefits conversations at scale. The session also explores how a Command Center and Pay Ambassador network accelerated responses and escalations, and how measurement tools—readiness checks, pulse surveys, and retrospectives—created a live feedback loop to course-correct in flight and sustain adoption.

Key Takeaways:

• Learn how to design and activate a multi-state, multi-division benefits and compensation transformation.
• Explore strategies for effective cross-functional collaboration, communication, and stakeholder engagement.
• Discover practical tools and frameworks to measure success, address challenges, and sustain adoption across the workforce.